SANTA MONICA, Calif.–(BUSINESS WIRE)–Ontrak, Inc. (NASDAQ:OTRK) (“Ontrak” or the “Company”), a leading healthcare company powered by AI and telehealth, today announced that its industry-leading healthcare intervention platform Behavioral Care will integrate AI services that surround members at every stage of their behavioral care journey. Powered by a unique analytics and measurement engine, Ontrak’s new AI system evolves the company’s cutting-edge engagement capabilities and will provide payers and providers with a new level of visibility into the customer journey. behavioral health of each member.
Arik Hill, CIO of Ontrak, said, “The behavioral health market lacks large, high-quality databases that link data on clinical interventions, member progress, service preferences and provider feedback. , so the industry has tended to rely on pre-post metrics rather than real-time insights Our rapidly growing sales pipeline has made this a good time to invest in advanced AI services to enable us to move beyond predictive modeling based on claims data. What is new is our AI-powered shift to continuously measure program effectiveness and impact, to that our care coaches and provider partners can tailor treatment for more personalized and effective behavioral health care throughout the member’s care journey.We believe we can ease the burden of behavioral health providers by giving them greater visibility into each member’s care journey and that our new end-to-end AI services will make this possible for the first time.
Ontrak’s AI-supported, care coach-led intervention platform identifies, engages, treats and activates limbs to achieve lasting clinical outcomes. The business identification process will now include the ability to customize outreach based on predicted case complexity, willingness to engage, highest cost to health plans, inappropriate use of hospitalization and gaps in care. The engagement process will allow Ontrak to predict the likelihood of contact based on member preferences, optimal member-to-coach matching, and optimal member-to-vendor matching. Additionally, digital care indicators will tell Care Coaches when a member is at risk and new mobile experiences will trigger an encouraging signal when a member is likely to disengage. Treatment will be enhanced by natural language processing of care coach notes and provider visit transcripts, so these can be quickly shared between care coaches and providers for valuable cues of engagement and real-time action throughout the member’s journey. Ontrak’s activation process will be enhanced through 6- and 12-month post-graduation behavioral health checks to feed algorithms, inform training, and continually improve program effectiveness .
By using end-to-end AI services throughout each member’s behavioral health journey, Ontrak will provide payers and providers with better coordinated and more easily measurable care.
About Ontrak, Inc.
Ontrak, Inc. (f/k/a Catasys, Inc.) is a leading AI-based healthcare and telehealth company, whose mission is to help improve health and save lives of as many people as possible. Ontrak identifies, engages, activates and provides care-to-treatment pathways for the most vulnerable members of the behavioral health population who would otherwise fall through the cracks of the healthcare system. We engage people with anxiety, depression, substance use disorders and chronic illnesses through personalized coaching and personalized care journeys that help them receive the treatment and advocacy they need. they need, despite socioeconomic, medical and health system barriers that exacerbate the severity of their comorbid conditions. The company’s integrated intervention platform uses AI, predictive analytics and digital interfaces combined with behavioral healthcare provider visits and dozens of care coach engagements to improve the health of members, better use of the health system, sustainable outcomes and cost savings for health care payers.
Learn more at www.ontrakhealth.com
Caution Regarding Forward-Looking Statements
Except for statements of historical fact, matters discussed in this press release are forward-looking and made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements reflect numerous assumptions and involve a variety of risks. and uncertainties, many of which are beyond our control, which may cause actual results to differ materially from stated expectations. These risk factors include, among others, changes in regulations or the issuance of new regulations or interpretations, limited operating history, our inability to execute our business plan, grow our revenues and achieve profitability, our inability to recognize revenue, risks of retaining key personnel and customers, leveraging and protecting proprietary technologies, intense competition and extensive regulation in the healthcare industry, risks associated with the adequacy of our resources of existing cash and our ability to continue our business, our ability to raise additional capital when needed and our liquidity. You are encouraged to consider statements that include the words “may”, “will”, “should”, “could”, “should”, “believe”, “estimate”, “plan”, “potential”, “would”. expects”, “plan”, “anticipate”, “intend”, “continue”, “plan”, “design”, “goal”, or the negative form of these words or other comparable words like being uncertain and forward-looking. Forward-looking statements include statements such as “its industry-leading behavioral health intervention platform will integrate AI services that surround members at every stage of their behavioral care journey”; “we believe we can ease the burden on behavioral health providers; “The company identification process will now include the ability to personalize awareness;” “the engagement process will allow us to predict the likelihood of contact; » ”digital care indicators will tell care coaches when a member is at risk and new mobile experiences will trigger an encouraging signal when a member is at risk of disengaging; ” “treatment will be enhanced by natural language processing of care coach notes and transcripts of provider visits; “The Ontrak activation process will be enhanced through 6- and 12-month post-graduation behavioral health checks to feed our algorithms, inform training, and continually improve program effectiveness;” and “Ontrak will provide payers and providers with better coordinated and more measurable care. Forward-looking statements may include statements regarding our proprietary intellectual property and technological innovation that enable us to identify, initiate and create lasting behavioral change in the lives of people with untreated behavioral health issues and chronic diseases. . For a more detailed list and description of the risks and uncertainties facing us, please refer to our most recent filings with the Securities and Exchange Commission, available on its website at http://www.sec .gov. These forward-looking statements speak only as of the date they are made, and we undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. except as required by law.