Pulsara Releases Behavioral Health Patient Type for Better Care Coordination


The newly expanded platform enables first responders and healthcare providers to support behavioral health patients through telehealth and streamlined transfers.

(Courtesy picture)

(Courtesy picture)

BOZEMAN, Montana, — Pulsara, the leading mobile telehealth, communications and logistics platform that unites healthcare teams and technologies across organizations in dynamic events, recently released a dedicated Behavioral Health Patient Type enabling EMS teams, hospital teams, and other healthcare organizations to better support behavioral health patients. EMS or other first responders can now connect directly with behavioral health facilities, teams or individuals through live group video and audio calls to receive help determining the most appropriate for the patient. For teams working with patients who need enhanced behavioral health services, this new patient type helps streamline placement in a more appropriate facility. By using this new feature on the Pulsara platform, clinicians can quickly facilitate appropriate real-time treatment for patients, help relieve crowded healthcare facilities, and save time, money, and resources by avoiding unnecessary and prolonged visits to the emergency room.

“The fact that Pulsara can be used for both day-to-day public safety and hospital care coordination and community behavioral health resources on one platform is invaluable,” said Josh Jordan, former paramedic, firefighter and current Strategic Account Manager at Pulsara. “The best part is that not only does the platform help divert behavioral health patients away from an already overcrowded emergency department, but it also makes behavioral health care more accessible to all communities, whether rural or urban.

Pulsara is a secure, easy-to-use, and HIPAA-compliant platform that brings the entire care team together, even if they are in different departments or organizations, for any patient condition or event. By replacing multiple phone calls, radio reports, faxes and pagers with one unified patient channel, Pulsara enables more efficient care from start to finish. This new type of behavioral health patient further extends the power of the platform.

People who experience a behavioral health crisis too often end up in the emergency room or even in jail when they really need resources such as crisis counsellors. At these events, Pulsara helps first responders and hospital clinicians connect patients to the appropriate level of care when and where they need it, driving support and efficiency in patient care and resource utilization.

With just a few clicks, community paramedics or other clinicians can quickly assemble a team on the go based on the demands of the situation, including expert mental health care providers, emergency physicians, and medical oversight, all in a single secure mobile patient channel. From there, first responders can host a live group video call with the behavioral health team to determine the best course of treatment for their patients. Specialists can connect with patients to perform a psychological assessment or conduct a crisis counseling session via telehealth, making health care more accessible to marginalized populations and anyone in need of behavioral health care.

For patients who are already in the ER or hospital and need more specialized behavioral health resources elsewhere, Pulsara’s behavioral health patient type helps clinicians find the most appropriate placement. Pulsara enables communication over a unified patient channel between organizations, streamlining and connecting patient care between every clinician caring for that patient and the current and host facility.

Pulsara for Behavioral Health also brings additional benefits to EMS and hospital teams: patients who need a psychiatric bed, for example, can bypass the emergency department, saving valuable time and resources. Minor cases can also be defused, allowing EMS teams to treat on the spot when possible; patients avoid going to the emergency room, and EMS and hospital resources are preserved for more critical patients.

“Improving the lives of those in need and those who serve them is our goal at Pulsara,” said Dr. James Woodson, Founder and CEO of Pulsara. “The value of Pulsara’s new breed of behavioral health patients extends across the healthcare continuum, from emergency departments and emergency departments to emergency counselors and physicians specializing in healthcare. behavioral health. We are excited to add this new feature to support both patients and caregivers.

To learn more about how Pulsara’s behavioral health patient type can help your organization, visit www.pulsara.com/behavioral-health.

About Pulsara
It’s about people. During life’s most critical moments, Pulsara brings together distributed teams and fragmented technologies as dynamic events evolve on a scalable communications and logistics platform, improving the lives of those in need and those who serve them. serve.

We envision a world where unnecessary suffering is eliminated because communities can unite and communicate without friction. Studies report an average decrease in treatment time of approximately 30% when using Pulsara, the evidence-based standard of care. For more information, visit www.pulsara.com.


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